We had two rooms for our group, both were large and comfortable and cleaned regularly. Staff were really helpful, managing to have one of the rooms available early which was a huge bonus after a couple days travelling. The pool is great, a little chilly this time of year but lots of fun and indoor pool there for when weather is definitely cooler. There was lots of space in the larger room for two children and two adults. Both rooms had little kitchenette which was helpful. Location in CBD is great, we could walk everywhere and lots of nice coffee places and restaurants nearby.
Sarah
Nisan 2025
Everything was awesome...the rooftop pool, the hot tub, the indoor pool & indoor hot spa was exactly the boost my body needed..luv the spacious rooms, comfy beds, close proximity to everything ..staff came to help us move our bags from 9th floor to 11th floor, wasnt expecting that, very awesome..luv how u have separated rubbish bins for recycling & landfill..wifey luvs the bath soak, extra bags, vanity pack so helpful thoughtful, dryer washg machines a great extra thanx S0 much
Akuhata
Eylül 2024
I like this hotel as it accommodates for families, lots of facilities to enjoy - 2x spa pools, 2x swimming pools, gym, sauna, tennis court etc. I loved that the hotel had arranged for a special treat for my partner's birthday - hand written card, bottle of wine, packet of chips and chocolates. The view from the Deluxe Tower One Bedroom Suite was beautiful.
Olive
Nisan 2025
The room was spacious, the bathroom also. The view was over the inner courtyard but that was OK. The location was great - walkable to all the CBD areas, very close to the skytower and a stroll to the harbour front. The rooftop pool was lovely - it wasn't too crowded when I visited so could swim lengths and use the hot tub. The view was good from there too! Staff were very friendly. I was booked on to a Hiking New Zealand group tour that use the lobby as a pick-up point so decided to use the hotel as the pick-up was for 6:30AM. I'm very happy that I did.
Elaine
Ocak 2025
Perfect location to sky tower, A karaoke bar, Denny’s is literally next door. $10 uber to the civic and Mr Hao restaurant 😂😂😂 The beds we sooooo comfy, Pool for night swims was amazing and relaxing. The valet was amazing as well. Absolutely loved our stay there. Shout out to Karine 🙌🏼 Staff that works there, she was so helpful and awesome. Amazing customer service.
Tori
Mart 2025
We booked our stay at the Heritage as we were spending New Years Eve in Auckland and wanted to be close to the firework display at the Sky Tower. We intended going up to the rooftop pool area to see in the New Year, but when we got to our rooms discovered they had balconies that gave us a full un-interrupted view of the Sky Tower and display, so 10 out of 10 for location! The bed was exceptionally comfortable, the bed linen crisp and clean. Tea, coffee etc was provided in the kitchen, which had all the basics needed for a short stay. The bathroom was stocked with plenty of towels and toiletries, there was also a washing machine and dryer if needed.
Joanne
Ocak 2025
Hotel in a good location, easy access from the bus station at Sky Tower for transfers from the airport, also within easy walking distance of the port for the cruise ships. The hotel was spacious and the staff very friendly. We arrived earlier than check in however as our room was ready we were able to go straight to it. The room was lovely and spacious for a family of 3, having 2 double beds in separate areas. This meant we were able to watch TV and relax in the evening when our 4 year old went to bed. The bathroom was, again, spacious with complimentary shower gel/shampoo sewing kit etc. The roof top pool space was excellent!
Kimmyt49
Aralık 2024
The location was excellent.
Ann-marie
Ocak 2025
Liked the size of the apartment and facilities. Toiletries provided were great. Facilities great. Good location.
Vanessa
Aralık 2024
We had a large and spacious room which could be divided off so that one double bed at the window was separate from the other double bed and kitchenette and bathroom. The bathroom was spacious and had a shower and bath. The kitchen was well appointed and we even had a small dishwasher. The beds were large and comfy. I loved the heritage feel of the hotel (it was an old department store and warehouse). The roof top pool was lovely (there's a jacussi and gym too). There was another indoor pool and gym. Reception staff were helpful and available 24 hours.
Karen
Ağustos 2024